1. General Information
Naos Travel is a travel agency based in Corfu, Greece, offering boat tours, private excursions, airport transfers, and vehicle rentals. By using our services, you agree to the following terms and conditions.
2. Services
Naos Travel provides various travel services, including but not limited to:
- Boat tours & rentals
- Private sightseeing tours
- Airport and local transfers
- Car and scooter rentals
All services are subject to availability, weather conditions, and operational feasibility.
3. Bookings & Payments
- Reservations can be made through our website, social media, or direct contact.
- Full or partial payment may be required to confirm a booking.
- Payments are accepted via credit/debit cards, bank transfers, or cash upon agreement.
4. Cancellations & Refunds
- Customer cancellations:
- Full refund for cancellations made at least 48 hours before the service.
- No refund for cancellations within 48 hours of the service.
- Weather-related cancellations:
- If we cancel due to bad weather or unforeseen circumstances, customers can choose a rescheduled date or a full refund.
5. Liability & Safety
- Naos Travel is not responsible for any personal injuries, lost belongings, or accidents during tours.
- Customers must follow safety guidelines provided by our team and third-party service providers.
- Travel insurance is recommended for all guests.
6. Customer Responsibilities
- Customers must provide accurate information when booking.
- Any damages to vehicles, boats, or equipment due to misuse will be the customer’s responsibility.
7. Modifications to Terms
Naos Travel reserves the right to update these terms at any time. Continued use of our services implies acceptance of the revised terms.
8. Governing Law
These terms and conditions are governed by Greek law. Any disputes shall be resolved in the courts of Corfu, Greece.
For inquiries, contact us at:
📧 Email: info@naostravel.com
📞 Phone: +30 697 4150 523
🌐 Website: www.naostravel.com
Privacy Policy – Naos Travel
Last updated: 3/03/2025
At Naos Travel, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
1. Information We Collect
We collect and process the following types of personal data:
- Personal Identification Data (name, email, phone number, address)
- Booking Information (travel details, special requests)
- Payment Information (processed securely through third-party payment providers)
- Technical Data (IP address, browser type, device information)
- Communication Data (emails, messages, and feedback)
2. How We Use Your Data
We use your personal data to:
- Process bookings and payments
- Communicate with you regarding your reservations
- Improve our services and customer experience
- Comply with legal and regulatory obligations
- Send promotional offers (only if you have opted in)
We do not sell, rent, or trade your personal data with third parties.
3. Data Protection & Security
We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is 100% secure, so we encourage you to use strong passwords and avoid sharing sensitive information.
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Booking records may be kept for legal and tax purposes.
5. Sharing Your Data
We may share your information with:
- Service Providers (hotels, transport companies, and guides for booking purposes)
- Payment Processors (to facilitate transactions securely)
- Legal Authorities (if required by law or to protect our rights)
All third parties are required to respect your data privacy.
6. Your Rights
You have the right to:
- Access, update, or delete your personal data
- Withdraw consent for marketing communications
- Request a copy of the data we hold about you
- Object to the processing of your data in certain cases
To exercise these rights, contact us at info@naostravel.com
7. Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with a revised “Last Updated” date.
9. Contact Information
For any privacy-related inquiries, you can reach us at:
📧 Email: info@naostravel.com
📞 Phone: +30 697 4150 523
🌐 Website: www.naostravel.com